About us.
About us.

Dedicated support

Our experience goes back over 15 years and we like to think we pack a bit of a punch. We are a self-funded organisation, as part of a larger group, and are dedicated to supporting organisations and consumers in the home improvement and renewable energy sectors.

Industry leaders

We are very proud to say that we work with some of the largest names in the sector, providing our dispute resolution and remedial works services. All done via a fully remote workforce covering the length of United Kingdom, including Northern Ireland and the Isle of Man.

Want to work with us?

We are regularly looking for talented, motivated stars to join our high-performance teams. Head over to our parent company site to find out more.

Dedicated support for businesses and consumers.
Dedicated support for businesses and consumers.

Our history

2020

The Dispute Assist concept forms taking on it’s first clients.

2021

Achieved ISO9001 certification.

2021

Dispute Assist secures its first high profile contract with the Federation of Master Builders, representing over 8,000 builders nationally.

2022

Resolved our first disputes in Northern Ireland and Hong Kong.

2023

Our first registration on our Dispute Assist installer portal.

2023

Finalised a new lease for Clayton House, a historic 1907 listed building located in the heart of Manchester, and the new home for our head office.

2023

Our parent company QASSS rebrands as Qure Group, reflecting the remarkable growth and transformation over the previous 2 years.

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Everything we do is driven by our mission to deliver exceptional products and services and foster enduring relationships.
Fair dispute resolutions  for all.
Fair dispute resolutions  for all.

Our partners

BFA

The British Franchise Association is the leading body representing the franchising industry in the UK. They promote ethical franchising practices, setting high standards for franchisors and providing support to franchisees. The BFA ensures that member organisations adhere to strict codes of conduct, fostering trust and credibility within the franchising community.

Why we work together

The Qure Group recognises the importance of upholding high standards in the franchising industry. Partnering with the BFA allows us to access their expertise and resources, ensuring that our operations adhere to ethical practices and promote excellence within the franchising community.

Corgi Fenestration

Corgi Fenestration is a leading certification body in the fenestration industry, specialising in assessing and certifying window and door installation companies. Their rigorous certification process ensures that businesses meet strict quality and safety standards, providing assurance to consumers.

Why we work together

The Qure Group values the importance of quality and safety within the fenestration industry. Our partnership with Corgi Fenestration enables us to work together in promoting professionalism, raising standards, and ensuring consumer protection in the window and door installation sector.

NHIC

The National Home Improvement Council (NHIC) is a renowned organisation dedicated to promoting excellence within the home improvement industry. They provide guidance, support, and resources to businesses operating in this sector, emphasising the importance of quality workmanship, professionalism, and consumer protection.

Why we work together

As a provider of consumer protection services, partnering with NHIC allows us to stay connected with the home improvement industry. This collaboration enables us to support businesses in delivering exceptional customer experiences while ensuring compliance with industry regulations and best practices.

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Insights

Insights

Dive into our latest blogs for valuable industry knowledge and expert perspectives.

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Careers

Careers

Explore our Careers page for exciting roles and join a dynamic team committed to making a difference. Your journey starts here.

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Get in touch

Get in touch

Let’s Connect! Have questions or want to learn more? Reach out to us today. We’re here to assist you.

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